Checking the Status of Your Order
If you're not sure whether your order has been dispatched, check the status of your recent orders in My Account section of the site.
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Missing parcel? Please contact our customer service team
Shipping rates
| COUNTRY | SHIPPING OPTION | RATES |
| Austria | Standard Delivery (3-4 working days) | €12 per delivery, up to 22kg |
| Belgium | Standard Delivery (4-5 working days) | €12 per delivery, up to 22kg |
| Bulgaria | Standard Delivery (2-3 working days) | €12 per delivery, up to 22kg |
| Croatia | Standard Delivery (3-4 working days) | €12per delivery, up to 22kg |
| Czech Republic | Standard Delivery (3-4 working days) | €12 per delivery, up to 22kg |
| Denmark | Standard Delivery (5-6 working days) | €12 per delivery, up to 22kg |
| France | Standard Delivery (6-7 working days) | €12 per delivery, up to 22kg |
| Germany | Standard Delivery (4-5 working days) | €12 per delivery, up to 22kg |
| Ireland | Standard Delivery (6-7 working days) | €12 per delivery, up to 19kg |
| Italy | Standard Delivery (4-5 working days) | €12 per delivery, up to 22kg |
| Liechtenstein | Standard Delivery (4-5 working days) | €12 per delivery, up to 22kg |
| Luxembourg | Standard Delivery (4-5 working days) | €12 per delivery, up to 22kg |
| Netherlands | Standard Delivery (4-5 working days) | €12 per delivery, up to 22kg |
| Poland | Standard Delivery (3-4 working days) | €12 per delivery, up to 22kg |
| Portugal | Standard Delivery (6-7 working days) | €12 per delivery, up to 22kg |
| Slovakia | Standard Delivery (2-3 working days) | €12 per delivery, up to 22kg |
| Slovenia | Standard Delivery (2-3 working days) | €12 per delivery, up to 22kg |
| Spain (mainland) | Standard Delivery (6-7 working days) | €12 per delivery, up to 22kg |
| Rest of European Countries* | Standard Delivery (5-10 working days) | We are happy to ship to your country, contact us for details. |
| * possible taxes or custom duties must be paid by the customer | ||